Guiding you on your journey to

EPIC HEALTH

Welcome to EPICare Medical Family Practice in Waterdown

At EPICare Medical, we are dedicated to guiding you on your journey to better health. Located at 255 Dundas Street East, Unit 13, Waterdown, Ontario, our family practice is committed to providing comprehensive care tailored to the needs of you and your loved ones. We offer a welcoming environment where your health and well-being come first.

Convenient Online Booking

We understand that life can be busy, which is why we’re pleased to offer online appointment booking for your convenience. While this service helps streamline scheduling, please note that it may not reflect all available appointment times. If you need an appointment sooner than what’s listed online, we encourage you to call the clinic directly, and we’ll do our best to accommodate you.

After-Hours Clinic for Our Patients

As a patient of EPICare Medical and the Parkside-Dundas Family Health Organization (FHO), you have access to after-hours care to meet your needs beyond regular office hours. Our typical weekly schedule for after-hours services is:

For round-the-clock support, you can also reach the Telehealth Advisory Service (THAS) at 1-866-553-7205 to speak with a registered nurse.

Uninsured services

At our clinic, we strive to provide the best care possible while addressing the growing need for services not covered by OHIP. Beginning February 10, 2025, we are launching an uninsured services program in collaboration with PatientSERV. This program will help us manage the time and resources required for these services, ensuring we can continue to deliver exceptional care.

Some key highlights:

Patients can choose between two options:

To enrol in the PS365 Annual Fee Plan, visit PatientSERV. If you have questions, please contact PatientSERV at 1-800-385-3210.

For more information, see our resources below.

Walk-ins welcome

Thursdays 5pm - 8pm
Fridays & Saturdays 9am - 3pm

Find Us

We've Recently Moved!

Location map diagram of EPICare Medical's new location in Waterdown

Office Hours

Monday - Thursday

9:00 AM – 4:30 PM

Friday & Saturday

9:00 AM – 3:00 PM

Walk-in patients are accepted
Thursdays 5pm – 8pm
Fridays & Saturdays 9am – 3pm ONLY

Contact

Waterdown Doctor’s Office | EPICare Medical Family Practice ©2025 | All Rights Reserved | Website designed by Creative Revenue

We've Moved!

Come see us at our new location!

Our phone number, website and email address remains the same, so you can still reach us easily for any inquiries, prescription refills or to book appointments. 

Thank You

Location map diagram of EPICare Medical's new location in Waterdown